FAQ

Q: Are you a manufacturer or a trading company?

A: We are an experienced manufacturer and we have our own trading company

Q: What will be sample and mass order production leadtime?

A: Sample leadtime usuall 3-5days, mass order production leadtime 20-30 days.

Q: If I like the rackets frame shape, can I make OEM orders?

A: Yes, we can offer you more for reference, You can contact us by email (see my email address above) so that we can talk about the details.

Q: What is the surface material of the pickleball racket ?

A:The material is carbon fiber ,glass fiber,Graphite and 3K .

Q: What is your terms of payment?

A：T/T 30% as deposit, and balance paid before shipment. We'll show you the photos of products and packages before you pay the balance.

Q: Can you produce according to the pickleball paddle sample?

Yes, we can produce pickleball paddles and racket by your samples or drawings. We can build the molds.

Q: Do you accept the customized packing?

A: Yes, we can make customized packing as client's requirement. So far, we supplied many different package such as colorbox, drawstring bag, carry bag, UPC sticker.

Q:How can we guarantee quality?

Always a pre-production sample before mass production;
Always final Inspection before shipment;

Q: What shipment way and how long is the ship time?

A: International express UPS/Fedex/DHL take 3-5 days, by train or sea shipment will take 30-50 days.

Q:How do you make our business long-term and good relationship?

A: We keep good quality and competitive price to ensure our customers benefit ;
We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.